FAQ - Frequently Asked Question
What is a limited edition print?
We offer limited edition photographic prints of the highest quality. Our limited editions are usually only 50 copies per print.
Each print is signed and numbered by Massimiliano Rossetto. This ensures that each print is authentic and a unique piece.
Can I choose the size of my favorite artwork?
Our Limited Edition Fine Arts prints are produced only in the 100 cm x 70 cm format. If you wish to purchase a larger format, please contact us.
What is the quality of the prints?
Our limited edition Fine Arts prints are printed in the highest quality on Hahnemühle Photo Rag Satin paper (310 gsm), made from 100% cotton matte paper.
Printed by a certified studio in Berlin, Germany.
How can I hang my painting?
It is simple and straightforward. We supply each print with four clips or, if requested, a high-quality frame.
If you would like to receive a quote for your framed print, please contact us.
Do I receive an order confirmation?
Yes. After you complete your order online, you will receive an order confirmation via e-mail.
What payment methods are accepted?
We accept payment by credit card or PayPal. To pay by PayPal, simply log into your PayPal account when prompted, review your order, and approve your payment.
Payment by credit card is possible with MasterCard, Visa, and American Express. We use the payment service provider Stripe for secure credit card payments.
How secure is my online payment?
Your online order is protected by modern SSL encryption. This way we meet the standards for modern online shopping and always guarantee you the most secure transactions.
How much does shipping cost?
We offer free shipping in the European area
Standard shipping cost to Switzerland, UK and Liechtenstein (€30)
How long does it take for my order to be delivered?
Delivery of the order can take up to 4 weeks.
What shipping/delivery options can I choose?
Our standard is to always ship artwork safely and with custom packaging to the address of your choice.
What shipping partners do we work with?
We work exclusively with certified shipping partners. These vary depending on the size of the artwork ordered and the country to which it is being shipped.
DHL, GLS and DPD are among the companies we trust.
Can I track my shipment?
We will send you a shipping confirmation with a tracking number so that you can follow the status of your order to your home.
What happens if my artwork arrives damaged?
If your artwork arrives damaged, please contact us. We will arrange for the return of the artwork.
For documentation purposes, we always request photographic evidence of the damage. After processing the return, we will immediately produce a new one.
We discard the damaged image so that it does not affect the limited edition.
I have one more question. Who can I contact?
Please contact us.